HYDROGRID · CLIENT INFORMATION

Privacy & your information

This page explains how HydroGrid uses information you choose to provide through this website.

Enquiries and water testing

We collect the contact, site, water-source and sample details you enter so we can respond, prepare quotations, coordinate testing and support your service request. Testing enquiries submitted through our native form are stored in the website’s private intake queue for processing by HydroGrid.

Your choices

You can contact us by phone, email or WhatsApp instead of completing the website form. WhatsApp and Google Forms are external services governed by their own privacy terms. We do not add you to marketing simply because you submit an enquiry.

Website measurement

The website uses Google Analytics to understand page use and enquiry activity. You can allow or decline optional analytics cookies and change your choice using Cookie preferences. Our form-completion events identify the service interest, rather than including your name, contact details, sample labels or address in those events.

Keep submissions relevant

Please do not send passwords, identity documents, bank details or medical information through general website forms.

Questions, access or corrections

Contact info@hydrogrid.co.zaAll department contacts → to ask about information held for your enquiry, request corrections or discuss deletion. We may need to verify your identity before sharing records or making changes.